bee99 App Privacy Policy

bee99 App Data Security Diagram

What information does bee99 App collect

After 11 PM in Dhaka, many people quickly check accounts; device, usage, and login data are automatically captured in our system to help keep sessions secure

When you open an account, name, phone number, email and language preference may be stored; payment records related to bKash, Nagad or Rocket may also be stored to a limited extent

Sometimes IP address, browser type, and APK install-related technical data also come; this information is stored separately to help identify problems

Device and usage data

This section contains phone model, OS version, and crash reports; since 2022, these logs are kept in the same format

Account Information

Login history and profile details are used for account security; with bee99 Login, old sessions can also be verified

Transaction Records

Only necessary records are kept; for Dhaka-based users using bKash or Rocket, what is matched is shown here

In the next step we show why we use this data

Legal basis for data processing

Many want to know what the basis is for data retention; the simple answer is account operation, security, and meeting legal obligations

Where your consent is required, it is requested in advance; some data is also needed for our legitimate interests, such as fraud detection and providing support

If legally required, certain records must be retained, but we do not keep more than necessary

Consent

You control cookies or marketing preferences

Compliance

The information needed to run bee99 App is required for proper operation

Legitimate Interests

Limited analytics are run for system status, security, and abuse prevention

How bee99 uses data

After a user downloads bee99, the first task is account setup; data is used at that time for sign-in verification, remembering preferences, and detecting device-based issues

Sending notifications, responding to support, and keeping language settings consistent—all these help many users in Bangladesh keep their accounts open even if they change mobile networks

Countering fraud is a big job; if unusual logins are detected, we quickly perform limited verification

Secure bee99 Login

Use for Support

Past tickets and session notes help answer your questions

Customize Experience

Language, notifications, and screen layout are set according to your previous preferences

Security Analysis

A small portion of logs is used to detect risky behavior

Now let's see who can access this data

Data Sharing and Processors

Not all data goes to everyone; for limited tasks, a designated processor is given a separate portion, such as hosting, analytics, and support tools

These processors operate under our instructions; they cannot use data of their own accord

If required by law or in case of security risk, data may be provided, but kept to the minimum

Service Providers

Necessary information goes to servers, log management, and messaging tools

Security Partners

Some technical signals are observed to detect unusual usage

Mandatory Disclosure

A court or valid requests may require providing specific records

Questions about data sharing

Cookies and Tracking Preferences

Cookies are small files that maintain sessions and remember language preferences

Cookies are used in the bee99 App to simplify login, speed up page loads, and reduce error messages; there are analytics cookies to help identify which screens have issues across Dhaka and Bangladesh

You can disable cookies from your browser, but some features may not work properly.

Necessary cookies

Signing in and sessions become difficult without these

Analytics cookies

Helps identify which page loads quickly

Save preferences

Language and layout remember your previous selection

Next we discuss international transfers

International data transfer

Data may sometimes reside on servers outside Bangladesh; this is usually due to hosting or backups

Wherever it goes, encryption and access limits are important to maintain the same security standards

Before and after transfer, technical rules are followed to reduce risk, so personal data is not unnecessarily exposed

Limited access

Only people who need it for work can view that data

Secure transfer

Data is sent over a secure channel so it is not read in transit

View bee99 Download Guide

What rights do you have?

You have the right to decide about your data; you can learn, correct, restrict, or delete

If you want to see what data is kept, you can verify and be informed; if there is a mistake, there is a way to correct it

Objection to processing, withdrawal of consent, and filing a complaint are possible by contacting the customer team in writing to begin

Access request

Relevant records for your account are visible

Corrections and deletion

You can correct incorrect information or request its removal if needed

Right to object

If you want to stop a specific use, you can tell us

Contact us to exercise your rights

How long data is kept

The data retention period for things like last login at night and old support tickets is not the same; once the purpose is fulfilled, it is deleted or archived

When an account is active, some records stay longer for legal, security, and dispute resolution reasons; certain documents may need to be kept

Cookie data is generally kept for a short period, while support history may be kept for varying durations as needed

Active account

Limited data is stored while the account is active

Closed account

Some records may remain after closure due to legal reasons

Archive policy

Old data is reduced after a specified period

Contact and complaints

If you have any questions, you don't need to stay quiet; write on the contact page and clearly state what information you're concerned about

Requests sent from Dhaka or any other city are handled in the same manner; for questions related to bKash, Nagad, or Rocket, providing a reference number speeds things up

Security questions about bee99 Login, bee99 Register, or bee99 APK can also be sent here; we will verify and inform you of the next steps

Go to contact page

This policy is the final word on data protection, cookies, and rights in the bee99 app